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The Grumpy Chef

The Protocol Builder

One page. One system. Print it. Post it. Done.

You've found the leak and the root cause. Now build the system that stops it. One page maximum — if it's longer, it won't get used.

Protocol Details

Protocol Header

The 6 Elements

Build Your Protocol

Fill in each element. Be specific. Be brief. If someone at 60% capacity can't follow it at 11pm, simplify.

Element 1
Trigger

What specific event, condition, or time triggers this system?

Be specific. "When things go wrong" is not a trigger. "When waste log shows >$100/day for 3 consecutive days" is.
Element 2
Pre-Decided Response

Write the exact actions. Use verbs: Count, Audit, Check, Weigh, Record, Escalate. No thinking required — just execute.

  1. 1.
  2. 2.
  3. 3.
  4. 4.
  5. 5.
If someone at 60% capacity can't follow these steps at 11pm, simplify.
Element 3
Who Executes

Specific role or name. Not "everyone." Not "the team." One person owns this.

If nobody owns it, nobody does it.
Element 4
How You Measure

One specific number, tracked at a specific frequency.

If you can't measure it, you can't manage it. Pick one number.
Element 5
What Success Looks Like

Describe the measurable outcome in 30 days.

Element 6
Posted Location

Where will it be printed and posted?

Pre-Decide

Close the Escape Routes

What excuses will you hear? Pre-decide your response now.

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